Verbal Identity

Your brand's tone of voice and how to flex it

Most organisations build a verbal identity by choosing broad adjectives to live up to ("confident," "approachable," "bold"), only to find each one is wide open to interpretation. The result is a guideline that neither corrals writers toward one voice nor inspires great work.

Here's the principle to live by instead: start with the writing that shows the brand at its best, or create it from scratch. Then codify it. Never the other way around.

In this Foundation for Freedom, we share our tools for creating a verbal identityt: defining a brand's voice at its best, then turning it into practical techniques anyone can use - from those who write the content to those who sign it off.

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If you would like to find out more about our toolkit, who it has already worked for, and how we can use it to set your brand free, please get in touch.